Refund Policy

All Sales are final, we do not provide any cash refunds.

You can exchange your purchase within 14 days as long as the product is in absolute original condition with tags attached/uncut and original FITTED packaging.
If a price is reduced during a sales promotion, exchanges will only be processed at the new, discounted price.
Items that are used or misused are not eligible for exchange.
Claims for damaged merchandise must be made within 3 days of purchase. For online orders, report any damage within 3 days of delivery.
If the claim is accepted, A coupon of equal value will be issued. This coupon can only be redeemed online.
Claims and exchanges may require 1–2 weeks for processing.
Fragrances and Accessories, including jewelry, undergarments, bags, sunglasses, and belts, cannot be exchanged.
If a discount code was applied during the original purchase, it cannot be reused on the exchanged item. Exchanges will be processed at the original invoice value, and no promotional codes will be reissued.

Online Purchases Exchange/Return Policy

Exchange Policy (Online Purchase)

If for any reason you wish to exchange an item, you can use any of the two options, within 14 days of purchase.

Option 1

Exchange from home. Our courier partners will collect and replace items from your doorstep. The charge for this service is Rs. 220/-.

To proceed, please WhatsApp the following information at 0300-0845377.

1. Name__________ 2. Order number___________ 3. New required product___________

4. Old product ________________5. Reason for exchange________

Attach mobile video of old product with tags attached/uncut and in original condition.

In case you wish to exchange the item again after the initial exchange, a fee of Rs. 500 will apply

Option 2

This service is free of cost. All you need to do is to send the products, via traceable courier company that provides tracking number and proof such as TCS or Leopards, with the original receipt, original tags attached/uncut and packing material at our address. 1012, 10th floor, Al Hafeez Heights Gulberg 3 Lahore, Ph# 0300-0845377, along with the following details.

1. Name__________ 2. Order number________ 3. New required product___________

4. Old product ________________5. Reason for exchange________

After inspection, our team will dispatch the required products.

NOTE: Before proceeding, please visit www.fittedshop.com and see the items and sizes that are displayed as available, from any category.

Items purchased at full price will be exchanged at the current price only.

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In-store Purchases Exchange/Return Policy

If for any reason you wish to exchange an item, you can exchange it from the store, within 15 days of purchase, with original tags attached/uncut and in original condition and original receipt.

Items bought in-store are not applicable for refund.